Our Team

Sterling

Pest Management Professional

Sterling, pest management professional, has worked in the pest management industry for over 30 years, joining The Pest Force in 2021. He is a lifelong local resident. An avid dog lover, he also enjoys mountain biking, fishing, camping and hiking. An Army veteran, his key to success is focusing on the details.

Jim

Pest Management Professional

Jim H, Pest Management Professional, strives to be the best that he can be and it shows by all the customer compliments we receive! He is an analyzer by nature which is a great skill in this business along with a unique attention to detail. He joined The Pest Force in 2019 and enjoys golfing, surfing and riding motorcycles. His keys to success are being punctual, thorough and professional.

Chad

Termite Manager

Chad, Termite Manager, is known as “Super Tech” by his fellow pest management professionals because of his broad knowledge in all aspects of the pest industry. He has been with The Pest Force since 2016, coming to us from landscaping…a great asset. Chad enjoys hunting, fishing, hiking and cooking while spending time with his two boys. His key to success is hard work and a willingness to learn.

Bianca

Customer Service Specialist

Bianca, the bright and cheery voice on the phone has served as Customer Service Specialist since 2019. With six kids (five still at home) and a dog and cat, she definitely has some management skills. She and her husband enjoy spending time with family. An avid mystery novel fan, she strives to start end each work day happy. Her keys to success are passion, persistence and patience.

Sam

Office Manager

Sam, came from the finance industry and has been with The Pest Force since 2017. Sam, not only big in stature, has a big generous heart and is always willing to lend a hand, from playing the role of roach at community events to hosting foreign exchange students each year along with his wife and daughter. Sam collects eagles and enjoys kickboxing, exercising and riding his motorcycle in his spare time. His keys to success are working hard and setting obtainable goals.

Cindy

Customer Service and Business Process Consultant

Cindy, has been a part of The Pest Force from the beginning as a customer service and business process consultant. Cindy is retired from her career as a customer service manager for a multi-million-dollar non-profit organization and business process improvement director. Cindy is Matt and Jim’s older sister, so The Pest Force reaps the benefits of her many years of experience.

Matt and Jim McLaughlin

Owners

Matt and Jim McLaughlin founded The Pest Force in 1993, after years of working in the pest control industry. Both are Master Termite Technicians and early on set a high standard for pest management in The Grand Strand. The Pest Force is an award winning company and was the first in the state of South Carolina to achieve Quality Pro status.

 

Jim started his pest control career while still in high school. His breadth of knowledge is unmatched and he is often sought out to solve tough pest problems, and has even been featured on the local news concerning The Grand Strand’s growing bed bug problem. His study and love of nature includes his avid hunting hobby.

 

Matt is a business leader in the community serving as a director consultant for Business Networking International. His success in growing The Pest Force gives him ample expertise to help other small businesses do likewise. In his spare time he is involved in youth and outreach programs at his local church. He collects antique and vintage pest “contraptions” to remind him of how far the industry has come through the years.

Both men have created The Pest Force to be a customer focused business with great employees, sound business practices, a solid code of ethics and a determination to not only meet state standards but to exceed them.